ClickPDFs Privacy Policy

Privacy Policy

ClickPDFs respects your privacy and is fully committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.


POLICY SUMMARY

Personal Data is processed for the purposes outlined below and through the following services:

  • Types of Data Collected: We may collect personal data (like email, name, contact info) and non-personal data (like browser type, device, IP address) when you use our services.
  • Use of Collected Data: Data is used to provide and improve services, respond to support requests, personalize user experience, ensure security, and comply with legal requirements.
  • File Handling: Uploaded documents are processed securely and automatically deleted after a short retention period. We never sell or share your files.
  • Electronic Signatures (E-Sign & Advanced Sign Services): ClickPDFs is committed to providing secure, private, and legally compliant digital signing solutions.
  • Cookies & Tracking: We use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. Users can control cookies through browser settings.
  • Third-Party Services: We may use trusted third-party services (such as analytics or cloud hosting) that may access certain data only to perform tasks on our behalf.
  • Data Sharing & Disclosure: We do not sell personal data. Data may only be disclosed if required by law or to protect rights, property, or safety.
  • Data Security: We implement appropriate technical and organizational measures to protect information from unauthorized access, alteration, or disclosure.
  • Children’s Privacy: Our services are not directed to individuals under 13 (or relevant minimum age in your country), and we do not knowingly collect data from minors.
  • Policy Updates: This Privacy Policy may be updated occasionally, and we encourage users to review it periodically for changes.
  • User Rights: Users have rights to access, update, delete, or restrict their personal data according to applicable global data protection laws.

FULL POLICY

ClickPDFs values your privacy and is fully committed to protecting your personal data. We design our services with security and transparency as core principles. Our goal is to ensure that all personal data and uploaded files are handled with the highest level of responsibility, confidentiality, and in compliance with global data protection expectations.

1. Our Commitment to Data Privacy & Compliance

At ClickPDFs, we are committed to safeguarding your personal data with the same standards outlined in globally recognized frameworks such as GDPR & CCPA. Our practices are designed to ensure transparency, security, and respect for your privacy at all times.

Global Compliance Standards We Follow

At ClickPDFs, we align our practices with globally recognized privacy frameworks, including:

  • GDPR (General Data Protection Regulation – European Union)
  • CCPA (California Consumer Privacy Act – United States)
  • ePrivacy Directive & Other International Best Practices

We have structured our policies and services to reflect the core principles of GDPR, which include:

  • Lawfulness, Fairness & Transparency – Your data is processed in a clear, transparent, and lawful manner.
  • Purpose Limitation – We only use data for specific, legitimate purposes related to our services.
  • Data Minimization – We collect the minimum amount of data necessary to deliver services.
  • Accuracy – We make reasonable efforts to ensure any personal data we hold is accurate and up-to-date.
  • Storage Limitation – Uploaded files are never stored permanently and are deleted automatically after processing.
  • Integrity & Confidentiality – We implement strong security measures (encryption, secure connections, and automatic deletion) to protect your information.

While ClickPDFs is committed to following global best practices and principles set out under GDPR, CCPA, and other international privacy frameworks. Our policies and features are designed in line with these standards to ensure security and transparency.

2. Information We Collect

  • Account & Payment Information: If you choose to use our paid services, we may request personal details such as your full name, email address, billing details, and other relevant information to process payments and deliver services securely.
  • Uploaded Files: Any documents or files you upload through ClickPDFs are processed instantly. These files are never stored on our servers. Processing happens securely and is temporary only for service completion.
  • Non-Personal Data: To improve our services and optimize performance, we may automatically collect non-identifiable information such as device type, browser version, IP address, and general usage statistics.
  • Cookies & Tracking: ClickPDFs may use cookies and similar technologies to enhance user experience, understand preferences, and provide analytics. You may choose to disable cookies through your browser settings, though some features may not function fully without them.
  • Additional Information Collected: We may collect certain types of information from you to provide and improve our services. This includes:
    • Personal Information: Such as your name, email address, and any details you voluntarily provide while using our services or contacting us.
    • Usage Data: Information on how you interact with our website, including pages visited, features used, and time spent.
    • Cookies & Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and deliver relevant content. For more details, please see the Cookies section below.

3. File Processing & Security

The File Processing & Security standards at ClickPDFs are designed with a strong focus on safeguarding user data, ensuring transparency, and maintaining the highest level of trust. All documents and files are processed exclusively through secure, encrypted connections (HTTPS/SSL/TLS) to prevent unauthorized access during transfer. Every file, whether it contains personal information, contracts, or digital signatures, is handled strictly in real-time and is never stored permanently on our servers. Once the processing task is complete, the files are automatically deleted, eliminating the risk of long-term data exposure. We also follow industry-standard encryption protocols to protect both file integrity and user privacy. By applying globally recognized security measures, we ensure that interactions on our platform remain confidential and protected against potential threats. At the same time, we encourage users to take responsibility for their own environment—such as maintaining secure devices, up-to-date browsers, and safe internet connections—to maximize protection. This combined approach allows ClickPDFs to deliver a professional, reliable, and privacy-first experience that users worldwide can trust.

4. Electronic Signatures (E-Sign & Advanced Sign Services)

ClickPDFs is committed to providing secure, private, and legally compliant digital signing solutions. To ensure full protection for our users, we apply the following policies:

  • Temporary Processing Only: All documents and digital signatures uploaded through our E-Sign or Advanced Sign features are processed in real time and stored temporarily only for the purpose of completing the requested service.
  • Permanent Storage Prohibited: Signed files, uploaded signatures, and any related confidential content are never stored permanently on our servers. Once the process is complete, our system automatically deletes all files.
  • Real-Time Deletion by Users: For maximum control, users are provided with an option to delete their uploaded files and signatures instantly in real time after signing. This ensures full transparency and reinforces our commitment to user privacy.
  • Automatic Deletion Policy: Even without user intervention, all signed documents and signatures are automatically deleted after the process is completed. No backup or duplicate copy is retained.
  • No Retention of Digital Signatures: ClickPDFs does not and will not keep a copy of any digital signature, certificate, or signed file beyond the immediate transaction.
  • Advanced Sign Features (For Enterprises): Our Advanced Sign services are designed for enterprise-level needs, providing enhanced security, encryption layers, audit trails, and compliance options required by large organizations. These tools are being developed in alignment with global e-signature standards such as eIDAS (EU), ESIGN Act (USA), and UNCITRAL Model Law to ensure recognition and validity worldwide.
  • Legal Responsibility: While ClickPDFs ensures secure processing and deletion, it remains the user’s responsibility to verify the legal enforceability and recognition of electronic signatures in their respective jurisdictions.
  • Zero Tolerance for Data Misuse: We maintain strict internal protocols to prevent any unauthorized access, misuse, or loophole that could compromise user confidentiality. Our system undergoes regular security audits to stay compliant with international privacy standards.

5. User Responsibility

All files uploaded, processed, or shared through ClickPDFs remain the sole responsibility of the user. By using our services, you confirm that you have the necessary rights and permissions to handle the content you submit, and that such content does not violate any copyright, intellectual property, or data protection laws. You further agree that your files will not contain illegal, harmful, or malicious material, including but not limited to viruses, malware, or prohibited content. ClickPDFs provides automated tools for file conversion and processing only, and does not review, monitor, or verify user content in any form. Accordingly, ClickPDFs cannot be held liable for any misuse, unauthorized sharing, loss, or consequence arising from the files you upload or process. By accessing our platform, you accept full responsibility for your actions and agree to comply with all applicable local and international laws.

6. Third-Party Services

For user convenience, ClickPDFs may provide integrations, tools, or links to third-party platforms. Please note that we do not own, control, or manage these external services. We are not responsible for the data collection methods, privacy practices, or security measures of third-party services. Any information you choose to share with these platforms is governed by their respective policies, not ours. We strongly encourage users to carefully review the privacy policies and terms of any third-party service they interact with through ClickPDFs.

7. Intellectual Property

For the convenience of our users, ClickPDFs may provide integrations, plugins, advertisements, or direct links to third-party platforms and services. Please note that these external services operate independently and are not controlled, owned, or managed by ClickPDFs. We do not endorse, monitor, or take responsibility for the availability, accuracy, data handling, or security practices of any third-party websites or services. By accessing such platforms through our website, you acknowledge and agree that any information you provide to these third parties is governed solely by their respective terms and privacy policies. We strongly recommend that users carefully review the privacy policies and practices of any external services before engaging with them, as ClickPDFs cannot be held liable for any issues, damages, or disputes arising from your interactions with third-party platforms.

8. Children’s Privacy

In compliance with international child data protection standards, ClickPDFs does not knowingly collect or store data from children under 13 (or under 16 in certain jurisdictions).

9. Updates to This Policy

This Privacy Policy may be updated or revised from time to time in order to reflect improvements in our services, the introduction of new features, changes in industry practices, or compliance with updated legal and regulatory requirements. Any modifications will be posted on this page with the revised effective date clearly indicated. We encourage users to review this policy regularly to stay informed about how their data is being handled. Continued use of ClickPDFs after any changes to this Privacy Policy will constitute acceptance of the updated terms.

10. Data Protection & User Rights

ClickPDFs is committed to safeguarding your personal data by adhering to global data protection and privacy standards. We implement strict security measures, including encryption, secure file handling, and limited data retention, to ensure that your information remains protected and confidential at all times. We also recognize and respect your legal rights regarding data privacy, which may include (where applicable under relevant laws):

  • Right to Access – You can request details of the personal information we hold about you.
  • Right to Correction – You may update or correct inaccurate or incomplete data.
  • Right to Deletion – You can request the removal of your information, subject to legal and operational requirements.
  • Right to Restrict Processing – In certain cases, you may limit how your data is used.
  • Right to Data Portability – Where applicable, you can request a copy of your information in a structured, commonly used format.
  • Right to Withdraw Consent – If processing is based on consent, you have the right to withdraw it at any time.

Our platform is designed with transparency and compliance in mind, following international best practices for online security, file processing, and user privacy. By using ClickPDFs, you can be assured that your data is handled with the highest standards of integrity and protection.

11. Acceptance of Terms

By continuing to use ClickPDFs, you acknowledge that you have read and understood this Privacy Policy, and you agree to be bound by it along with our Terms and Conditions.




Latest update: September 02, 2025

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